Condo Water Damage in Florida: Who Pays? (HOA vs. Owner Responsibility)

While having a new air conditioning unit installed in our condo, the technician accidentally set off the fire sprinkler head above the air handler unit in the closet. This caused massive flooding in our condo as well as the two units below us. Wrightway was notified immediately by our management company, wrightway activated an emergency response and they were on site within 40 minutes of the incident taking place. Upon their arrival, they began the clean up immediately with six employees and some managers on site. They began to extract water from our condo within 1 hour of the incident and began the process of drying out and mold mitigation of our condo and the two below us with high tech drying equipment. They responded for the next five days to check the drying out process in our condo as well as the two condos below us to make sure the process was working. After five days the drying equipment was removed and we were ready for the rebuild. The day of the incident, Wrightway removed every baseboard from the wall, cut out wet carpet padding and removed all appliances to expedite the drying process. Wrightway completed the rebuild and restoration of our condo in five days. The work and workmanship by the Wrightway employees was outstanding. The communication with Wrightway management team was excellent, they explained every part of the process and what was going to happen next which kept our anxiety level under control during this very trying time. During the five day rebuild the Wrightway employees arrived on time and were very pleasant and polite. They were all extremely accommodating to our needs during this very difficult time. I want to personally thanks these Wrightway employees as well as the unmentioned ones for a job well done, all of you went above and beyond. Chuck Mussa, Jeff Vargo, Lauren Zweifel, Csaba Sumegi, Fernando Hurtado and Teresa Dias.

I wanted to take a moment to express my sincere gratitude for the exceptional work you’ve done on the repair work to the trusses above my condo unit. From start to finish, Derrick Hayes and his team, Roberto, Antonio & Victor showed professionalism, attention to detail, and commitment to quality that have been evident in every step. I truly appreciate how you kept the project on track, communicated clearly, and went above and beyond to ensure everything turned out even better than I imagined. It’s rare to find a team that combines skill, reliability, and such a positive attitude — and you delivered all three. Please extend my thanks to everyone involved. Your hard work has made a real difference, and I’m grateful to have had the chance to work with such a dedicated group. I will look forward to the next phase of repairs to the inside of my home in the coming weeks. Wishing you continued success in all your future projects. Warm regards,

We had the best experience with Wrightway! We had a flooding incident from our AC system that seeped into the walls and under the laminate flooring. They were prompt, professional and did a great job drying out and cleaning up everything for us! We also had them do the repairs and we were 100% impressed with their work! Everyone we came in contact with in the office and into our home were respectful and knowledgeable. They worked with us on a great price! We can't say enough about a great experience during a stressful time! A special shout out to Alicia who was great to work with! Thank you all so much!