Privacy Policy

Last updated: April 14, 2026

This privacy policy describes our policies and procedures on collecting, using, and disclosing your information when you use our website and services. It tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our website and services. By using our website, you agree to the collection and use of information in accordance with this privacy policy.

WrightWay Emergency Services is a DBA (doing business as) of Reynolds Ventures Inc. References to “WrightWay,” “we,” “us,” or “our” in this policy refer to Reynolds Ventures Inc. operating as WrightWay Emergency Services.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this privacy policy:

Company (referred to as either “the Company,” “we,” “us,” or “our” in this policy) refers to WrightWay Emergency Services, 300 Triple Diamond Blvd, Nokomis, FL 34275.
Country refers to: United States
Cookies are small files placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
Device means any device that can access the service, such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to restoration, reconstruction, emergency response, and related services provided by WrightWay Emergency Services.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself.
Website refers to wrightway.com and all associated subdomains.
You refers to the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

First name and last name
Email address
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the service. Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our website.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the following purposes:

Necessary / Essential Cookies : These cookies are essential to provide you with services available through the website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided.
Cookies Policy / Notice Acceptance Cookies : These cookies identify if users have accepted the use of cookies on the website.
Functionality Cookies : These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference.
Tracking and Performance Cookies : These cookies are used to track information about traffic to our website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor.

Use of Your Personal Data

The Company may use personal data for the following purposes:

To provide and maintain our website, including monitoring the usage of our website.
To manage your account and your registration as a user of the website.
For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or requested.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to our services.
To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
To manage your requests to us.
For business transfers, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, and marketing.

We may share your personal information in the following situations:

With Service Providers to monitor and analyze the use of our website and to contact you.
For business transfers in connection with any merger, sale of assets, financing, or acquisition.
With Affiliates, in which case we will require those affiliates to honor this privacy policy.
With business partners to offer you certain products, services, or promotions. This excludes your mobile phone number and any information collected for SMS/text-messaging purposes, which are never shared with third parties for their own marketing.
With your consent for any other purpose.

Mobile Messaging and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number and SMS opt-in information will never be shared with or sold to third parties for their own marketing purposes. The following practices apply specifically to information you provide when you opt in to receive text messages from WrightWay Emergency Services:

No sale or third-party marketing. Phone numbers and consent records collected through our SMS program are used solely to send you the text messages you have requested. They are not sold, rented, or shared with any third party for that third party’s own marketing.
Service providers only. We may share your phone number and SMS-related data with carefully selected service providers (such as our SMS messaging platform and related infrastructure vendors) strictly to deliver the messages you have opted in to. Those providers are contractually required to use the information only to operate our program, keep it secure, and comply with applicable law.
Carrier delivery. SMS messages are delivered through your mobile carrier. Your carrier may use metadata associated with the delivery of those messages in accordance with its own policies. WrightWay does not control carrier behavior.
Retention. We retain your SMS opt-in records, message logs, and opt-out requests only for as long as needed to operate the program, comply with legal obligations (including TCPA and CTIA requirements), and resolve disputes.
Opt-out. You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You can reply HELP for help, or see our SMS Terms & Consent page for full details.
Rates. Message and data rates may apply as set by your mobile carrier.

For a complete description of our SMS messaging program, including message frequency, supported carriers, opt-out instructions, and contact information, please see our SMS Terms & Consent page.

Retention of Your Personal Data

WrightWay Emergency Services will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. Your consent to this privacy policy, followed by your submission of such information, represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you. You may contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

Your personal data may be transferred if we are involved in a merger, acquisition, or asset sale. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of WrightWay Emergency Services
Prevent or investigate possible wrongdoing in connection with the website
Protect the personal safety of users of the website or the public
Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Analytics

We may use third-party service providers to monitor and analyze the use of our website, including Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Children’s Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top.

Contact Us

If you have any questions about this privacy policy, you can contact us:

By phone: (941) 379-8669
By visiting our contact page
By mail: WrightWay Emergency Services, 300 Triple Diamond Blvd, Nokomis, FL 34275

SMS Communications

By providing your mobile phone number to WrightWay Emergency Services, you consent to receive SMS text messages related to your active project or service request. These messages may include appointment reminders, technician arrival notifications, project updates, insurance documentation requests, billing notifications, and other service-related communications.

Message frequency varies depending on your project activity. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at 941-379-8669.