Emergency Water Cleanup in Naples, FL

Most standard homeowner’s insurance policies cover sudden and accidental water damage such as burst pipes, appliance failures, and certain storm-related events. However, damage caused by long-term leaks, lack of maintenance, or flooding from rising water typically requires separate flood insurance. We recommend contacting your insurance carrier to confirm your coverage. WrightWay provides detailed documentation of all damage to support your claim.

The most important step is to stop the source of water if you can do so safely, then call WrightWay at (941) 379-8669 immediately. Avoid walking through standing water near electrical outlets, move valuables to a dry area, and do not use a household vacuum to remove water. Our technicians will arrive quickly with commercial-grade extraction and drying equipment to minimize further damage.

Most water damage restoration projects take between three and five days for the drying phase, though the timeline depends on the extent of the damage, the materials affected, and the category of water involved. Structural drying is monitored daily with moisture meters and thermal imaging to ensure every affected area reaches its dry standard. WrightWay keeps you informed throughout the process with daily progress updates.

Not necessarily. Carpet affected by clean-water events (Category 1) can often be saved if extraction and drying begin within 24 to 48 hours. However, carpet exposed to contaminated or sewage water (Category 2 or 3) typically must be removed and replaced for health and safety reasons. Our technicians will assess your carpet on site and recommend the safest, most cost-effective solution.

In many cases, yes. WrightWay uses specialized hardwood floor drying systems that force warm, dry air beneath the flooring to draw out trapped moisture without removing the planks. Early intervention is key because hardwood begins to warp, cup, and buckle the longer it stays saturated. Call us as soon as you notice any water exposure to give your floors the best chance of recovery.

Structural drying is the professional process of removing moisture from building materials such as drywall, studs, subfloors, and concrete after a water event. WrightWay uses commercial dehumidifiers, high-velocity air movers, and daily moisture mapping to bring every affected material back to its pre-loss dry standard. Proper structural drying prevents secondary damage like mold growth, wood rot, and lingering odors.

Our technicians use a combination of infrared thermal imaging cameras, penetrating moisture meters, and non-invasive moisture sensors to locate water hiding behind walls, under floors, and above ceilings. These tools allow us to create a detailed moisture map of your property so no wet area goes untreated. Detecting hidden moisture early is essential for preventing mold growth and structural deterioration.

Category 3 water, sometimes called “black water,” is grossly contaminated water that may contain sewage, chemicals, or other hazardous substances. Common sources include toilet overflows with feces, flooding from rivers or storm surge, and long-standing stagnant water. Category 3 events require specialized personal protective equipment, antimicrobial treatments, and the removal of all porous materials that came into contact with the water.