Large Loss & Catastrophic Disaster Response

Large loss restoration - projects exceeding $500,000 in restoration costs - demands capabilities that most restoration companies simply do not have. A burst sprinkler main flooding a 10-story office building, a warehouse fire that destroys 50,000 square feet of inventory, a hurricane that damages an entire multi-family complex, or a regional catastrophe affecting hundreds of properties simultaneously requires a fundamentally different response than a residential water loss. WrightWay’s large loss and catastrophic disaster response division provides the equipment fleet, trained manpower, project management infrastructure, logistics capability, and financial capacity to handle the most complex property damage events - in Southwest Florida and beyond.

What Qualifies as a Large Loss?

In the restoration industry, a “large loss” generally meets one or more of these criteria:

• Restoration costs exceed $500,000
• Multiple buildings or floors are affected simultaneously
• 100+ dehumidifiers and/or air movers are required for drying
• 20+ crew members are needed on-site concurrently
• Specialized equipment or expertise is required (desiccant dehumidifiers, commercial generators, environmental abatement)
• Multi-phase project management with concurrent mitigation and reconstruction
• Business continuity concerns that require phased restoration while maintaining operations
• Regional or catastrophic events affecting multiple properties across a wide area

Catastrophic Disaster & Out-of-State Response

When hurricanes, tornadoes, flooding events, or other catastrophic disasters overwhelm local restoration capacity, WrightWay deploys crews and equipment to support recovery operations - both within Florida and to other states affected by declared disasters.

Rapid Disaster Mobilization

WrightWay maintains a catastrophe (CAT) response readiness program that enables rapid deployment:

• Pre-staged equipment trailers - self-contained equipment packages ready for immediate dispatch, including drying equipment, generators, extraction tools, and crew supplies
• 72-hour deployment capability - crews and equipment can be on-site anywhere in the southeastern United States within 72 hours of activation
• Logistics coordination - fuel, lodging, crew rotation, equipment staging, and supply chain management for sustained multi-week deployments
• Self-sufficient operations - our teams arrive prepared to work independently, with their own power, tools, and supplies - not reliant on local infrastructure that may be damaged or unavailable

Regional Disaster Recovery

After major hurricanes, flooding events, and tornado outbreaks, WrightWay provides large-scale disaster recovery support including:

• Multi-property response coordination for condominium associations, HOAs, and property management companies with dozens or hundreds of affected units
• Emergency stabilization - board-up, tarping, water extraction, and debris removal across affected areas to prevent secondary damage
• Phased drying and remediation - systematic, building-by-building restoration with centralized project management
• Documentation at scale - T&M (Time & Material) billing logs, moisture logs, and photo documentation for each unit or structure, organized for efficient insurance processing

Out-of-State Catastrophe Deployments

WrightWay has the capability to deploy restoration teams outside Florida for major disaster events. Our out-of-state response includes:

• Hurricane landfall response along the Gulf Coast and Atlantic seaboard
• Tornado and severe storm response across the southeastern U.S.
• Major flood events requiring large-scale water extraction and drying operations
• Commercial and industrial losses where the property owner or insurance carrier requests a specific restoration partner regardless of location

Our CAT response teams operate as a self-contained unit - arriving with equipment, crew housing logistics, fuel plans, and communication systems to function effectively in disaster-affected areas where local services are disrupted.

Large Loss Equipment Deployment

WrightWay maintains one of the largest restoration equipment inventories in Southwest Florida and can scale significantly through national equipment partnerships. Our large loss equipment capabilities include:

Drying Systems

• 200+ LGR dehumidifiers - commercial-grade units capable of removing 15–30+ gallons per day each
• Desiccant dehumidifiers - trailer-mounted and portable desiccant systems for large-volume, low-temperature, or specialty drying applications where LGR units are insufficient
• Trailer-mounted desiccant systems - high-capacity units delivering thousands of CFM of dry air for warehouse, industrial, and multi-story commercial drying
• 500+ industrial air movers - high-velocity centrifugal and axial fans for directed airflow
• Large-scale drying chambers - temporary enclosures for controlled drying of specialized materials and building assemblies

Extraction & Filtration

• Truck-mounted extraction units with 500+ GPM capacity for rapid water removal
• Submersible pumps for deep-water extraction in flooded basements, mechanical rooms, and elevator pits
• High-capacity HEPA air filtration - commercial air scrubbers and negative air machines for mold, soot, and particulate control
• Negative air systems - large-volume negative air units for containment zones in multi-story and commercial-scale remediation

Documentation & Technology

• FLIR thermal imaging cameras and comprehensive moisture mapping technology
• Matterport 3D scanning for pre- and post-loss facility documentation
• Drone technology for aerial damage assessment, roof inspection, and progress documentation
• Psychrometric monitoring for real-time drying efficiency tracking across large-scale projects

Equipment Services

WrightWay provides flexible equipment support for large loss projects beyond our own restoration contracts:

• Equipment rental - dehumidifiers, air movers, air scrubbers, and generators available for rental to contractors and property managers during catastrophic events
• Delivery and setup - our crews deliver, position, and configure equipment on-site for optimal performance
• On-site monitoring - daily equipment checks, moisture readings, and performance optimization included
• Power and climate control planning - we calculate power requirements, position distribution panels, and plan equipment layouts for efficient large-scale operations
• Equipment logistics for large commercial losses - coordinated staging, deployment, rotation, and retrieval of equipment across multi-building projects

For catastrophic events that exceed our local inventory, WrightWay has partnerships with national equipment suppliers that can deliver additional resources within 24–48 hours anywhere in the southeastern United States.

Generator & Emergency Power Solutions

Large loss restoration frequently occurs at facilities with compromised or unavailable utility power. WrightWay provides complete emergency power solutions to keep restoration equipment running and facilities operational:

• Temporary generator deployment - portable and towable generators from 5kW to 100kW+ for projects of any scale
• Power distribution setup - temporary electrical panels, spider boxes, and distribution cables that safely deliver power across large sites and multiple floors
• Equipment power planning - we calculate the total electrical load for all drying equipment, air scrubbers, lighting, and facility needs, then size and deploy generators to match
• Emergency power during mitigation - immediate generator deployment when restoration cannot wait for utility restoration, common after hurricanes and major storms
• Generator rental and setup - available as standalone service for properties needing power support independent of restoration work
• Fuel management - scheduled fueling, monitoring, and contingency fuel supply to keep generators running 24/7 throughout the restoration period
• Coordination with utility companies - we work with FPL, LCEC, and other local utilities on power restoration timelines and temporary service connections

Trained Manpower & Project Management

Workforce

• IICRC-certified technicians holding WRT, ASD, AMRT, FSRT, and OCT certifications
• Licensed building contractor (CBC) team for integrated reconstruction
• Hazardous material trained personnel for asbestos, lead, and biohazard situations
• ICRA-compliant crews for healthcare and sensitive facility restoration
• Scalable workforce - ability to deploy 50+ workers simultaneously with subcontractor partnerships for surge capacity during catastrophic events

Project Management

Every large loss project receives:

• Dedicated project manager assigned from day one through project completion
• Daily progress reports with photos, moisture readings, and work completed
• Weekly stakeholder meetings with property owner, insurance representatives, and building management
• T&M billing records for emergency mitigation work (industry standard for large loss) with daily labor, equipment, and material logs; Xactimate-format documentation applied to the reconstruction phase
• Coordinated scheduling of subcontractors, inspections, and material deliveries
• Detailed project timeline with milestone tracking and critical path management

Common Large Loss Scenarios

Multi-Story Water Damage

A burst fire sprinkler main, domestic supply line failure, or cooling tower overflow in a multi-story building can affect every floor below the failure point. Large-scale water losses require simultaneous extraction, drying, and containment across multiple floors while minimizing disruption to tenants in unaffected areas.

Commercial Fire & Smoke Damage

Warehouse, manufacturing, retail, and office fires often produce complex damage combining structural fire damage, widespread smoke and soot contamination, water damage from fire suppression, and environmental concerns. Contents restoration for commercial losses may include inventory, electronics, documents, and specialized equipment.

Hurricane & Catastrophic Storm Damage

Major hurricanes can damage dozens or hundreds of properties in a single event. Large commercial facilities, multi-family complexes, and campus-style properties require coordinated response teams, staged equipment deployment, and weeks-long drying and remediation programs. WrightWay's hurricane water damage experience includes multi-million dollar restoration projects following major Gulf Coast hurricanes.

Multi-Building Campus Response

Schools, universities, hospital campuses, and multi-building commercial properties may have damage across multiple structures simultaneously. WrightWay deploys separate crews to each building while maintaining centralized project management for consistent scope, documentation, and communication.

Tornado & Regional Disaster Events

Tornado outbreaks and regional flood events create concentrated damage across wide areas. WrightWay's CAT response capability enables rapid deployment to affected regions, with self-sufficient crews that can operate independently in disaster zones where local infrastructure is compromised.

Industries We Serve

WrightWay provides large loss and catastrophic disaster response for:

• Condominium associations & HOAs - multi-unit response with individual unit documentation for separate insurance claims
• Hotels & resorts - rapid restoration to minimize revenue loss, phased work around guest operations
• Hospitals & healthcare facilities - ICRA-compliant restoration in active patient care environments
• Schools & universities - campus-wide response with scheduling coordinated around academic calendars
• Commercial office buildings - multi-tenant coordination with business continuity planning
• Government & municipal properties - courthouses, libraries, fire stations, and public facilities requiring rapid restoration of public services
• Industrial & warehouse facilities - large-footprint drying and remediation with specialized equipment for high-bay and open-plan spaces
• Retail & hospitality - restaurants, shopping centers, and entertainment venues with revenue-critical restoration timelines
• Multi-family residential - apartment complexes and townhome communities with dozens or hundreds of affected units

Large Loss Insurance Claims

Large loss insurance claims are significantly more complex than typical residential claims:

• Multiple coverage types may apply - building, business personal property, business income, extra expense, ordinance or law, and flood
• Carrier-appointed adjusters often specialize in large and complex losses
• Forensic accountants may be needed to document business income losses
• Engineering reports may be required for structural damage assessment
• Supplements are common and expected as hidden damage is revealed during restoration
• Policy period limits on business income coverage must be carefully managed to ensure full recovery

For large loss emergency services, WrightWay bills on a Time & Material (T&M) basis - the industry standard for catastrophic and large-scale mitigation work. T&M produces transparent daily logs of labor hours, equipment in use, and consumables, eliminating the scope-estimation guesswork that delays large losses. For the reconstruction phase, our estimating team includes certified Xactimate professionals who have managed line-item documentation for projects exceeding $5 million. Either way, we work directly with your carrier’s adjusting team from day one to ensure documentation matches their format and audit expectations.

Why T&M Billing for Large Loss Emergencies

Unlike standard residential losses where a Xactimate estimate is written up front, large loss emergency mitigation moves too fast and too unpredictably for an itemized estimate to be meaningful. Equipment counts change daily as drying targets are hit, additional damage is uncovered behind walls or above ceilings, and crew sizes scale up or down. T&M billing - with daily logs of crew hours, equipment-on-site, and materials consumed - is the recognized industry standard for these projects and the format major carriers prefer for large and catastrophic losses. WrightWay’s T&M documentation includes:

• Daily labor logs by crew member, hours worked, and task category
• Equipment-on-site tracking - dehumidifiers, air movers, generators, extraction units, with daily counts and run-time
• Material consumption logs for antimicrobials, containment, PPE, and disposal
• Daily photo and moisture documentation tied to each crew log
• Adjuster-ready weekly summaries rolling the daily logs into format-matched billing packages

The ERP Advantage for Large Facilities

WrightWay’s Commercial Emergency Response Program provides critical pre-disaster advantages for large facility owners and managers:

• Matterport 3D facility documentation creates a complete digital twin before disaster strikes
• Drone surveys document roof and exterior condition as baseline evidence
• Emergency response plan customized to your facility with shut-off locations, priority areas, and contact chains
• Priority response guarantee - ERP commercial members receive first-priority dispatch during catastrophic events
• Annual re-documentation as your facility changes

The program is free. Enroll your facility today.