Concierge Restoration Services

Concierge restoration is a premium service tier designed for luxury homes, high-value commercial properties, and clients who require personalized, hands-on project management throughout the restoration process. It goes beyond standard insurance-grade restoration by providing:

Concierge restoration is designed for homeowners and property managers who own or oversee high-value properties where standard materials and finishes are not acceptable. This includes:

Concierge clients receive priority dispatch with the fastest available response. Your dedicated project manager is assigned immediately and arrives on-site to personally oversee the emergency mitigation — whether water extraction, board-up, mold containment, or fire and smoke stabilization. From the first phone call, you have a single point of contact who understands your property and your expectations.

Our team creates detailed photographic and written documentation of all damage, including close-up documentation of custom finishes, materials, and architectural details that must be replicated. This level of documentation serves two purposes: it supports your insurance claim at true replacement value, and it provides the specification reference for sourcing matching materials during reconstruction. We work alongside your insurance claims process to ensure nothing is undervalued or overlooked.

Fine art, antiques, designer furnishings, wine collections, electronics, and personal belongings are carefully inventoried, photographed, wrapped in protective materials, and transported to climate-controlled storage facilities. Each item is barcoded and tracked in our inventory management system so you can review your belongings at any time. Items requiring specialized cleaning or restoration — such as art, textiles, or electronics — are routed to vetted specialty vendors. Our contents restoration team handles everything from upholstered furniture to irreplaceable family heirlooms.

This is where concierge restoration differs most dramatically from standard restoration. Rather than selecting from insurance-grade replacement materials, we source exact matches or equivalent-quality alternatives for every finish in your home:

If you have existing relationships with interior designers, architects, or builders, your WrightWay project manager coordinates directly with them to ensure the restoration maintains your property’s design vision. If you do not have a designer, we can recommend trusted professionals from our network who specialize in luxury residential projects in SW Florida. This collaborative approach ensures that every detail — from paint sheen to grout color to trim profiles — matches your expectations.

WrightWay’s in-house reconstruction team includes skilled carpenters, tile installers, painters, and finish specialists who understand the quality standards that luxury properties demand. We do not cut corners, rush finishes, or substitute materials. Every element is installed to the same standard your property was originally built to — or better. Our scope includes:

Before we consider any project complete, your dedicated project manager conducts a detailed walkthrough with you, reviewing every element of the restoration against the original scope and your expectations. Any punch-list items are addressed immediately. We do not close a concierge project until you are completely satisfied with every detail.

Major restoration projects often require weeks or months away from your home. WrightWay assists concierge clients with temporary housing arrangements that maintain your standard of living during the restoration period. We work with luxury property managers and rental agencies across SW Florida to secure appropriate accommodations — whether a furnished home on Siesta Key, a Gulf-front condo on Lido Key, or a seasonal rental in Pelican Bay. Housing costs related to a covered insurance claim can typically be billed under your policy’s Additional Living Expenses (ALE) coverage.

WrightWay provides concierge restoration services throughout Southwest Florida’s most prestigious residential communities:

Many of these communities feature high-value waterfront properties with custom finishes, imported materials, and unique architectural details that require the specialized approach concierge restoration provides.

One of the most common frustrations luxury homeowners face after a disaster is insurance adjusters applying standard replacement costs to custom materials. A $15-per-square-foot carpet allowance does not cover hand-knotted wool rugs. Standard drywall pricing does not account for Venetian plaster walls. WrightWay’s concierge team prepares detailed Xactimate estimates that document the true replacement cost of every custom element, supported by vendor quotes, material specifications, and photographic evidence. We advocate directly with your insurance carrier to ensure your settlement reflects the actual cost of restoring your property to its pre-loss condition — not a generic replacement standard.

Your property deserves more than standard restoration. Call (941) 379-8669 to learn how WrightWay’s concierge restoration services protect what matters most.